Privacy Policy

Swastik Group Of Facility Services values the privacy and confidentiality of its clients, employees, and business partners. This Privacy Policy outlines how we collect, use, store, and protect personal and business information when you engage with our services. By using our services or communicating with us, you agree to the practices described in this policy. 1. Information We Collect We may collect personal and business information including names, contact numbers, email addresses, company details, billing information, and site-related data necessary for providing facility management services. Information may be collected through service agreements, inquiries, phone calls, emails, website forms, or direct meetings. We only collect information that is relevant and necessary for service delivery. 2. Use of Information The information collected is used for the following purposes: * To provide and manage facility management services * To prepare quotations, contracts, and invoices * To communicate service updates and respond to inquiries * To improve service quality and operational efficiency * To comply with legal and regulatory requirements We do not sell, rent, or trade personal information to third parties for marketing purposes. 3. Data Protection and Security Swastik Group Of Facility Services implements appropriate security measures to protect personal and business information from unauthorized access, misuse, loss, or disclosure. We use secure systems, restricted access controls, and administrative safeguards to maintain data confidentiality. Only authorized personnel have access to sensitive information required for official purposes. 4. Sharing of Information We may share information with trusted service providers, statutory authorities, or legal bodies when required to fulfill contractual obligations or comply with applicable laws. Any third party involved in our operations is expected to maintain strict confidentiality and data protection standards. 5. Employee and Client Confidentiality All employees and staff members are trained to maintain confidentiality of client information. Any sensitive data accessed during service execution is handled responsibly and used strictly for professional purposes. 6. Data Retention We retain personal and business information only for as long as necessary to fulfill contractual, legal, or operational requirements. Once information is no longer required, it is securely disposed of or archived as per company policy. 7. Client Rights Clients may request access to their personal information or request corrections if any data is inaccurate. Requests can be made through official communication channels. 8. Policy Updates Swastik Group Of Facility Services reserves the right to update this Privacy Policy as needed to reflect changes in services or legal requirements. By engaging with our services, you acknowledge that you have read and understood this Privacy Policy.